Important customer information



We have a 5.00 € order minimum.



Some products are only available in minimum order quantities, e.g. crimped cables have a minimum order quantity of two.



We offer Paypal and payment in advance.



We ship world wide. Customer will be charged for the respective shiping cost, costums duty and other fees.



Sales Taxes will be charged 19% MwSt (VAT).



(1) As a consumer you have - for applicability of the provisions on distance contracts - in relation to the items purchased a right of withdrawal in accordance with the following instruction: 

Right of withdrawal: 

(2) You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notification in writing but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the thing.

(3) The revocation must be sent to:
    Bitrelle GmbH
    Keyword "Cancellation"
    Wiebestraße 36/37
    10553 Berlin



(4) In the case of an effective withdrawal, the mutually received benefits and any benefits derived (eg interest) surrendered. Can you give us the performance received and benefits (eg benefits), or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary.

(5) Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the goods ordered and if the price of the item to be returned from 40 € does not exceed or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation notice, and for us with their receipt.